Policies and Procedures
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1. Both men and women are welcome to our conventional classes.
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2. To sign up and reserve your place for a class, payment must be received in
advanced - you must have a current punch card, or an Unlimited (Conventional)
Access Pass and/or Total Access Pass on file.
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3. Unlimited Access Passes for our Conventional Classes are automatically
processed by our recurring billing system on the 1st or 15th every month for 8 -
12 months year. Your price is locked in!
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4. Please arrive 15 minutes early for your scheduled class; no earlier.
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5. If you are late for a class, your reservation is subject to cancellation.
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6. Please bring your own mat and Swiss ball.
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7. Bring a towel and water bottle; water is not provided. Water and/or Red Bull
can be purchased.
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8. Heart Rate Monitors are provided and are recommended to be worn during
spin classes.
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9. Spinning shoes are not required. Spinner bikes are equipped with street shoe
insertions.
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10. To cancel your reservation, please call 24 hours in advance.
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11. No refunds; exchanges for other classes (only with a 24 hour notice).
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12. All food must be eaten outside.
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13. All cell phones must be turned off (or on vibrate) and in the cubbies during
class.
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14. Please let the owner/instructor know of any pre-existing medical conditions
that you have before class. Modifications can and will be made.
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15. 'Restricted' and/or 'private' calls are not answered. Please make the
appropriate adjustment on your phone when calling!
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16.There are no cancellations for Conventional Unlimited Access Passes or
Total Access Passes - only transfers. Transfers are subject to a $75 fee. You will
need to also purchase your shoes ($70.03) if they were included in your original
Total Access plan. In order to make a transfer, you must be current on payment.
Please give a 30-day notice of your transfer.
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